Shipping & Delivery

Shipping & Delivery

Shipping Time

Ship out within 1 - 3 days after confirmation of payment.

Swiss-PostPac Economy delivery time is usually 3 working days (excluding Saturday, Sunday and public holidays).

PostPac Priority delivered on the next working day (Monday to Friday).

Swiss-Express guarantees delivery items the next day by 9 a.m. at the latest. Applies throughout Switzerland and in the Principality of Liechtenstein. Even on Saturdays.

Orders will be shipped when all items are available.

Shipping Costs

The shipping charges shown during checkout represent actual rates for most countries. In some cases, the shipping rates may be higher than what we have listed on this website. In such cases we shall inform you of any additional charges and await your confirmation prior to processing your order or transaction.

Domestic & International deliveries

Delivery time is usually 3 to 15 working days (excluding Saturday, Sunday and public holidays).

The stated delivery time is for reference only.

We don't guarantee the actual delivery time. Late arrival may be due to the following reasons:
parcels are delayed by local customs inspections, due delays to the bad weather.

We shall not be responsible for any shipping or customs delay since this is outside our control.

Package delivery (domestic & international)

The small parcels are sent without tracking (Economy B or Priority A) receipt of. 

We strongly recommend using Shipping Option 2 as this will generate a Track and Trace number which will help you track your order. The default shipping option is Option 1 which is Standard Economy International Swiss Post.
 
Option 2 generate a Track and Trace number with la SwissPost which can be used to track your delivery online or by phone directly with la Swiss Post. These options also include some insurance for your items while in transit.

Option 1 is Standard International Swiss Post and while cheapest it does not have a Track and Trace facility. We cannot accept responsibility for items that go missing or are delayed in the post so this option should only be chosen if you are happy to accept those risks.

By selecting Option 1 you accept all responsibility for safe delivery of your items to their destination after they leave our warehouse.

Make sure you make the right choice, if you prefer delivery wtih tracking, an additional cost will be applied, so please contact us before choosing this method.

Shipping fees include handling and packing fees as well as postage costs, whereas transport fees vary according to total weight of the shipment.

We advise you to group your items in one order.
We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.
Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Shipping for Pre-Order items

We will send the pre-order items out once there is stock. However, we do not guarantee the delivery time.

The user has the right to cancel pre-order within 24 hours from time to time when it will iPhonebay warned.

Out of Stock or Incoming Items